Team Leadership Guide


Home / Definition of a Team  / Stages of Team Development  / vision / valuesnormsexpectations

collaborate /trust / effective meetings / decision making / manage conflict / solve problems set common goals /

plan effectively /  share information / bridge to the organization / communicate clearly / coach / train / feedback

motivate / manage change / team performance

 

  Feedback 

Team members must have information that measures their behavior against stated goals and expectations.   This feedback informs progress, enables corrections and, eventually, signals attainment of identified objectives. 

The purpose of feedback is to foster work self awareness so that individuals and teams can change pro-actively.  All team members should be willing to provide and receive feedback.  It should become part of the team’s style of working together.

The ten feedback tips offered below may be helpful as a leader works to create an environment that includes constructive feedback:

  • Be clear about what you want to say, say what you mean

  • Emphasize the positive

  • Be authentic

  • Own the feedback, use “I” statements.

  • Be specific. Avoid general comments (“all,” “never,” “always,” etc.) and clarify pronouns such as “it,” “that,” etc.

  • Focus on behavior rather than the person.

  • Be timely

  • Refer to behavior that can be changed.

  • Be descriptive rather than evaluative.

  • Be careful not to hurt or humiliate.